In some cases, you may need to display items count within a document accurately, especially when calculating the actual quantities for delivery.
In such situations, you can control how the count is calculated by choosing whether to calculate all items or stock items only, excluding any service items.
Show Items Count in Orders
Go to “Settings”.
Open the “Module Settings” page.
Open the “Global” tab.
Go to the “Transactions” section.
Enable “Show Items Count in Orders”, under “Transaction Details”.
Choose how you want the system to calculate the items count:
All items
Stock items only
Note: This setting affects multiple document types, including RS, RR, IO, IR, IT, TR, SO, Rec SO and PO. It also affects the Print preview if the “Items Count” is selected in the template.
Click on “Save”.
Note: When the items count is set to “Stock items only”, adding a service item will not affect the items count in the document.
If you face any challenges or have questions while completing the steps, you can contact the “Edara” support team at any time — they are always ready to assist you.