Generating an Account Ledger for a Customer Linked to an AR Account
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When dealing with a cash customer, their account will be linked to an Accounts Receivable (AR) account (e.g., "Cash Customer Account"). As a result, the customer's name will not appear in the Account Ledger Report unless you explicitly add the linked AR account as a filtering condition.
Follow these steps to generate the report.
Generating an Account Ledger for a Customer Linked to an AR Account
- Go to the Accounting module.
- Open the “Account Ledger” report.
- Enter the AR account name in the "Specify Account" field.
- Specify the customer’s name in the "Customers" field.
- Set the desired time period.
- Choose "All" in the transaction status field to display all transactions.
- Select the columns you want to display from "Custom View".
- Click on “Generate”.

Note: You can export the report to Excel or Google Sheets or print it by clicking "+".
If you encounter any challenges or have questions during these processes, you can contact our technical support team, who are ready to assist you at any time.
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