"Edara" allows you to grant users access to service items, enabling them to perform sales and returns operations.
In this article, we’ll guide you through the steps to grant this access.
Granting Access to Service Items
Go to the Users module
Select "Data Permissions"
Select the user or user group you want to grant permission to
Choose “Sales”
Choose “Service Items”
Click on “▶”
Grant permission on the account by clicking on “▢” next to the service item name
Click "Save"
If you encounter any challenges or have any questions during these processes, you can contact our technical support team, which is ready to assist you.