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How to release the reserved balance
How to release the reserved balance
Updated over a week ago

To release the reserved balance, you need to delete or cancel the sales order in the authentication cycle in "EDARA":

  • Cancel the sales order:

    • Go to "Sales"

    • Select "Sales Approvals"

    • Click on 📋 when hovering over the sales order number.

    • Click on "Edit."

    • Check the box next to "Cancel" and then click "Update."

  • Delete the sales order

    • Go to "Sales" in the system.

    • Select "Sales Approvals"

    • Click on 📋 when hovering over the sales order number.

    • Click on "more actions" then Click on "Delete"

      select "Yes" to confirm the deletion.

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