If you have sent some documents to the E-Invoice Portal and they were accepted, but you later need to cancel these documents—whether due to agreement cancellation with the client or any other reason—you will need to submit a cancellation request through the E-Invoice Portal.
"Edara" facilitates this process with the following steps.
Canceling Documents on the E-Invoice Portal
Go to Data Module.
Open the Integration page.
Click on “Manage”.
Select the Narration as “Cancel Documents”.
Specify the date of the documents you want to cancel.
Choose the document type.
Click “Show”.
Note: Only valid documents will appear at this Narration.
Select the invoices you wish to cancel.
Click “Cancel”.
Note: After submitting the cancellation request, you will need to wait for three days. Then, check the status of the documents to update their status in "Edara".
Note: You can download the invoices as an Excel file by clicking “”.
If you encounter any challenges or have any questions during these processes, you can contact our technical support team, which is ready to assist you.