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Linking Amazon Products to "Edara" Items in the "Amazon Integration"

Last updated: November 12, 2026

Your Amazon product codes don't always look like your "Edara" item codes: sometimes they end in an extra such as -az, and sometimes Amazon makes them itself. As long as a product doesn't know its item, its orders can't go into "Edara" and its Amazon quantity can't be updated.

With the "Amazon Integration", you link each Amazon product to its "Edara" item once: you confirm what the integration found on its own and search for the rest by name or code, so waiting orders go in right away and quantities stay right from then on.

Follow the Steps

"Products" splits your Amazon products into four tabs: "Matched", "No match", "Linked" and "Ignored". Here's how you handle each one:

Confirming Suggested Matches

The integration compares each Amazon product's SKU with the field you chose during setup, and puts the ones that found their item under "Matched". A match is only used once you confirm it:

  • Open "Products", then the "Matched" tab.
  • Check the suggested item next to each product, and the ending removed from the Amazon SKU to reach it.
  • Click "Link" next to the product.

The product moves to "Linked", and the orders that were waiting for it go into "Edara" if orders are on.

Linking a Product by Hand

"No match" holds products the integration couldn't find an item for, such as a product with a different code in "Edara", or a SKU Amazon made itself that looks like none of your codes:

  • Open the "No match" tab, and click "Link by hand" next to the product.
  • Search the "Edara" items by code, name, SKU or part number.
  • Click "Link" next to the right item.

Note: To change a linked product's item, click "Change item" under "Linked". If you click "Unlink", the product's orders wait until you link it again, and its Amazon quantity isn't updated.

Ignoring a Product You Don't Want Linked

Some products on Amazon are ones you no longer sell, so there's no need to link them:

  • Click "Ignore" next to the product.
  • Click "Ignore" again to confirm.

The product moves to "Ignored": it isn't matched again and its Amazon stock isn't updated. To bring it back, click "Stop ignoring" under "Ignored".

Important Things to Know

  • An ignored product doesn't send its orders into "Edara", so they wait until you link it.
  • If many products land under "No match" because of the same ending in their Amazon SKUs, add it to "Endings to remove from Amazon SKUs" instead of linking them one by one.
  • "Home" shows how many products are linked and how many orders are waiting for a product link.
  • Each product shows how it ships, "You ship" or "Amazon ships", and only the quantities of what you ship are updated on Amazon.

Try It Yourself

Sample data — it doesn't affect any real data. Link the two products under "Matched", then link a product from "No match" by hand, and ignore one you don't need.

You May Be Wondering

Why isn't a suggested match used right away?
So a product is never linked to the wrong item without you seeing it. No product is linked until you click "Link".
What happens to the orders that were waiting for a product once I link it?
They become sales orders in "Edara" right away if orders are on; otherwise they stay previews until you switch orders on.
Can I bring back a product I ignored?
Yes, click "Stop ignoring" next to it under "Ignored", and it goes back to "No match" for you to link.
Why doesn't a SKU like amzn.gr.7XQ2 match any item?
Because Amazon made it itself, so it isn't one of your codes. Link it by hand by searching for the model number or name.

If you encounter any challenges or have questions during these processes, you can contact our technical support team, who are ready to assist you at any time.

Amazon Setting Up the "Amazon Integration" for the First Time Amazon Syncing Orders and Handling Held Orders in the "Amazon Integration" Amazon Syncing Stock and Prices in the "Amazon Integration"