# Using the Reference Document of a Sales Order to Create a Sales Return

> Source: https://help.getedara.com/en/articles/6492850-using-the-reference-document-of-a-sales-order-to-create-a-sales-return · Category: Sales › Sales returns · Last updated: 2026-05-04 · العربية: https://help.getedara.com/ar/articles/6492850-%D8%A7%D8%B3%D8%AA%D8%AE%D8%AF%D8%A7%D9%85-%D8%A7%D9%84%D9%85%D8%B3%D8%AA%D9%86%D8%AF-%D8%A7%D9%84%D9%85%D8%B1%D8%AC%D8%B9%D9%8A-%D9%84%D8%A3%D9%85%D8%B1-%D8%A7%D9%84%D8%A8%D9%8A%D8%B9-%D9%84%D8%B9%D9%85%D9%84-%D9%85%D8%B1%D8%AA%D8%AC%D8%B9

Some companies heavily rely on the reference document number added to the sales order when processing a sales return.

Using this method can streamline and simplify the creation of accurate sales returns that match the original data, helping to improve efficiency and reduce errors.

## Using the Reference Document of a Sales Order to Create a Sales Return

1. Go to the “Sales” module
2. Select “Sales Returns”
3. Click “ **New** ”
4. Ensure that "Search by Document" is selected by clicking the "📋" icon in the search field
5. Search for the sales order using the reference document number (Ref. doc.)
6. Click “ **Search** ”
7. Click “ **Save** ”

![Using the Reference Document of a Sales Order to Create a Sales Return — Click “Save”](https://help.getedara.com/images/sales-return/6492850/01.en.gif)

> **Note:** The "Search by Document" feature assumes no duplication of reference numbers, And you can enable the "[Prevent Duplicate Ref. Doc.](https://help.getedara.com/en/articles/10378894-preventing-duplication-of-ref-doc-in-sales-orders)" feature to enforce this rule.

## Frequently asked questions

**Why must the reference document number not be repeated?**

The "Search by Document" feature assumes no duplication of reference numbers, And you can enable the "[Prevent Duplicate Ref. Doc.](https://help.getedara.com/en/articles/10378894-preventing-duplication-of-ref-doc-in-sales-orders)" feature to enforce this rule.