# Manual Linking of Products and Customers Between “Edara” and “Shopify”

> Source: https://help.getedara.com/en/articles/15403166-manual-linking-of-products-and-customers-between-edara-and-shopify · Category: Extensions Store › Shopify · Last updated: 2026-07-25 · العربية: https://help.getedara.com/ar/articles/15403166-%D8%A7%D9%84%D8%B1%D8%A8%D8%B7-%D8%A7%D9%84%D9%8A%D8%AF%D9%88%D9%8A-%D9%84%D9%84%D9%85%D9%86%D8%AA%D8%AC%D8%A7%D8%AA-%D9%88%D8%A7%D9%84%D8%B9%D9%85%D9%84%D8%A7%D8%A1-%D8%A8%D9%8A%D9%86-%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9-%D9%88-%D8%B4%D9%88%D8%A8%D9%8A%D9%81%D8%A7%D9%8A

Manual linking of customers and products between “Shopify” and “Edara” helps resolve unlinked records between the two systems, ensuring synchronization correctly and preventing order failures caused by data mismatches.

## Manual Linking of Products and Customers Between “Edara” and “Shopify”

[Video: Manual Linking of Products and Customers Between “Edara” and “Shopify”](https://www.youtube.com/watch?v=ufmAJ7tfdbI)

1. Go to the “System”.
2. Open the “Extensions Store” page.
3. Click on “ **Shopify** ”.
4. Click on the “ **⁝** ” next to the required store.
5. Click on “ **Manage** ”.
6. Click on “ **Unlinked** ” under product synchronization.

A screen will appear showing products that are not linked between “Shopify” and “Edara”.

1. Select the product linking method as “ **Manual** ”.
2. Search for the Shopify product.
3. Search for the corresponding Edara stock item.
4. Click on “ **Link** ”.

The product will be successfully linked between “Shopify” and “Edara”.

![Manual Linking of Products and Customers Between “Edara” and “Shopify” — The product will be successfully linked between…](https://help.getedara.com/images/ecommerce/15403166/01.en.gif)

> **Note:** Customers are linked using the same steps by clicking on “**Unlinked**” under customer synchronization, then completing the manual linking process.

![Manual Linking of Products and Customers Between “Edara” and “Shopify” — The product will be successfully linked between…](https://help.getedara.com/images/ecommerce/15403166/02.en.gif)